Sangam CRM: Blogs & Articles

Learn along with us as we share our experiences in the industry through Sangam CRM Blogs. Learn Sales, Marketing and Automation strategies from our experts.​
Beyond regular Helpdesk CRM
Blog
Beyond Regular Helpdesk (EP#1)

The helpdesk is just the beginning. Explore the full customer support stack in Sangam CRM for effective service management. Discover all the essential components now.

Warmex
Case Study
Manufacturing CRM: Case Study of Warmex

Initially, Warmex was using excel to manage the majority of its business processes. As the company’s customer base and product varieties grew, warmex faced difficulties managing services and tickets. Soon they realised that the system they were using wasn’t enough to address their challenges. And that’s when they decided to switch to a Dedicated Solution to solve their challenges.

Value Point
Case Study
IT CRM: Case Study of Value Point System

Value Point System knew that having this extensive portfolio and catering to clients worldwide wouldn’t be easy without a tool. And that is when they started using CRM in their Business.

They tried various CRMs. They even started using a very renowned and Multi-National CRM. But, it was very Inflexible, complex & costly

IT CRM
Case Study
IT CRM: Case Study of Capricot

Discover how Capricot overcame operational challenges with Sangam CRM. From lead tracking to sales forecasting, customer engagement to support management, our case study showcases how Sangam CRM streamlined Capricot’s processes, transforming them into a model of efficiency and excellence.

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