Free CRM For Startups and Small Business
Manage Sales, Helpdesk & Marketing with Enjay’s Sangam CRM. Cloud CRM + Mobile App with unlimited records and storage.
- Streamline your Sales
- Supercharge your Marketing
- Elevate your Helpdesk Support
- Effectively manage your Internal Tasks
Its free upto 10 Users
Free CRM For Startups and Small Business
Manage Sales, Helpdesk & Marketing with Enjay’s Sangam CRM. Cloud CRM + Mobile App with unlimited records and storage.
- Streamline your Sales
- Supercharge your Marketing
- Elevate your Helpdesk Support
- Effectively manage your Internal Tasks
Its free upto 10 Users
Its not Free Trial , Its Free Forever
When we say Free, Its Actually Free – Absolutely No Hidden Cost
- Get All Addons
- Get Unlimited Space
- No Module Restrictions
- No Credit Card Needed
- Create Unlimited Records
- No Compromise on Data Security
Its not Free Trial , Its Free Forever
When we say Free, Its Actually Free – Absolutely No Hidden Cost
Get All Addons
Get Unlimited Space
No Module Restrictions
No Credit Card Needed
Create Unlimited Records
No compromise on Data Security
Take a Peek on our Web & Mobile UI
Adapting to Modern Demands: Sangam CRM is flexible for Web and Mobile interface
Web UI Walkthrough
Get the look and feel of our Web UI of Sangam CRM.
Mobile UI Walkthrough
Get the look and feel of our Mobile UI of Sangam CRM.
Web UI Walkthrough
Get the look and feel of our Web UI of Sangam CRM.
Mobile UI Walkthrough
Get the look and feel of our Mobile UI of Sangam CRM.
Spot The Differences Between Our Plans
| Free Version | Paid Version | |
| Forum & Community SupportPost your queries into Community (Forums & Discussion) where our Inhouse and partners share their experts solutions | Yes | Yes |
| Weekly Q & A Sessions Ask anything to our experts in weekly webinars. Get your queries resolved. | Yes | Yes |
| In-App Chat Sangam CRM has in app Chat (both for Web & Mobile) Our team is available Mon-Fri, 9:30 to 6:30 pm | Yes | Yes |
| Telephonic/Email/WhatsApp/Remote Support Support available Mon-Fri, 9:30 to 6:30 pm | No | Yes |
| Free Version | Paid Version | |
| Mobile Apps Native iOS and Android Apps for Sangam CRM. | Yes | Yes |
| API Custom API to connect Sangam CRM with any third party application platform. | Limited | Yes |
| Cloud + Mobile No need to download and maintain the app, unlike some opensource platforms. | Yes | Yes |
| Data Privacy We do not share or use your data for any kind of marketing purpose. | Yes | Yes |
| Data Download You always own your data. You are always free to download all your Data from Sangam CRM | Yes | Yes |
| Free Version | Paid Version | |
| Leads Create unlimited leads to capture all the enquiries that you receive from all the resources. | Unlimited | Unlimited |
| Follow up / Comments Follow up is the most important part of any business process. Manage all the follow up and comments (changes) in one place. | Unlimited | Unlimited |
| Opportunities Unlimited Opportunities (qualified enquiries), | Unlimited | Unlimited |
| Quotations Quotations with multiple line items, Taxes, discounts and terms and conditions. send as PDF, Email to clients directly. Multiple versions of quotations available. | Unlimited | Unlimited |
| Product Category Product category helps you manage the funnel and sales process effectively. Also useful in support cases, Contracts etc. | Unlimited | Unlimited |
| Product Master Unlimited product masters, which can be used in quotations, support Cases. | Unlimited | Unlimited |
| Contracts / AMC Manage recurring income from your clients. i.e. Subscriptions, AMC, Contracts. Yearly, quarterly or custom period, with automated reminders and feedback mechanism | Unlimited | Unlimited |
| Companies / Accounts Master records of your clients, vendors, competitors, agents, partners and all the companies that you are in touch with. | Unlimited | Unlimited |
| Contacts / Persons Master records of actual people, these are associated with companies, where they work. | Unlimited | Unlimited |
| Activities / tasks / Docs / Attachments All kinds of activities, automated & manual. Eg: Calls, Messages, Emails, Docs, attachments etc | Unlimited | Unlimited |
| Automated Follow-ups (Lead nurturing) Send automated messages (WA, SMS, and emails) to your leads/prospects | Yes | Yes |
| Sales Stages / Funnel Sales stage helps you define sales process and pipeline (funnel). This makes it easy to track the sales funnel. | Unlimited | Unlimited |
| WA Chatbots WhatsApp Chatbot to take your business on auto-mode. Reply to your customer queries, even when you are away. | Yes | Yes |
| Lead/Opportunity Aging analysis Ageing analysis is an important parameter indicating health of your sales process. | Yes | Yes |
| Sales Forecast Reports Weekly, monthly, Quarterly, and custom sales forecast to help you manage your sales team and sales process effectively. | Yes | Yes |
| Free Version | Paid Version | |
| Tickets Ticket is rasied in CRM for solving problems, which can assigned to right person for taking corrective action. | Unlimited | Unlimited |
| Inbound Email / SMS to Ticket Automatically create Ticket from inbound Email/SMS directly. Auto assignment also possible | Yes | Yes |
| Follow up / Comments Follow up is the most important part of any business process. Manage all the follow up and comments (changes) in one place. | Unlimited | Unlimited |
| Contracts / AMC Manage recurring income from your clients. i.e. Subscriptions, AMC, Contracts. Yearly, quarterly or custom period, with automated reminders and feedback mechanism | Unlimited | Unlimited |
| Service Level Agreement (SLA) Advanced Internal and external Service Level agreements, which is required to manage Enterprise clients. | Unlimited | Unlimited |
| Bug / Feature Request tracking Tracks bugs or feature requirements for your products. Helps take benefit of Support team to improve product development. | Unlimited | Unlimited |
| Smart Feedback Send Smart-Feedback Email to customer when case closes. They can respond with single click directly from their email. All feedbacks are recorded in CRM. | Yes | Yes |
| Time/Cost Analysis Track time, resource (human cost) spent on any particular ticket, opportunity, contract, or even client. | Yes | Yes |
| Activities / tasks / Docs / Attachments All kinds of activities, automated & manual. Eg: Calls, Messages, Emails, Docs, attachments etc | Unlimited | Unlimited |
| Product Category Product category helps you manage the funnel and sales process effectively. Also useful in support cases, Contracts etc. | Unlimited | Unlimited |
| Product Master Unlimited product masters, which can be used in quotations, support Cases. | Unlimited | Unlimited |
| Projects Track / Manage Projects, multiple teams, multiple time lines, multiple tasks | Unlimited | Unlimited |
| RMA (Replacement Material Authorisation) RMA (Replacement Material Authorisation) manages entire Replacement process. Track pending RMA. Links with Support Cases/Tickets. | Unlimited | Unlimited |
| Monitor Turn around Time (TAT) Monitor your TAT (Turn around time) which your team takes to respond and resolve the tickets. | Yes | Yes |
| WA Chatbots WhatsApp Chatbot to take your business on auto-mode. Reply to your customer queries, even when you are away. | Yes | Yes |
| Free Version | Paid Version | |
| Bulk Email/WA/SMS Ability to send bulk messages to contacts/leads in CRM using campaign module / List view. | Unlimited | Unlimited |
| Drip Marketing Campaigns for Email/WA/SMS Create Drip marketing campaigns using WhatsApp, Email & SMS to your leads / contacts | Yes | Yes |
| WhatsApp (Android) Integration WhatsApp Campaigns and Chatbots using your Android phone, tightly integrated with Sangam CRM. | Yes | Yes |
| WhatsApp Business API (WABA) Integration Official WABA, WhatsApp Business API integration for Campaigns, Chatbots & Bulk Sending. | Yes | Yes |
| Cross Selling Module Manage and track cross selling and up selling activities across all your customers. | Unlimited | Unlimited |
| Email to Lead Inbound email to Leads, created automatically. Multiple emails IDs also possible. | Unlimited | Unlimited |
| SMS to Lead Incoming SMS to Leads, created automatically. | Unlimited | Unlimited |
| Website to Leads Integrate your website forms to CRM directly. Capture Multiple fields on multiple forms for multiple Products/Solutions. | Unlimited | Unlimited |
| Rule Based Automatic Lead Allocation Allocate leads automatically based on Round Robin, Least busy, Logged in users, Present users (attendance) basis. | Unlimited | Unlimited |
| Capture Leads from Portals / Market Places Automatically capture leads from India Mart, Trade India, Just Dial, 99 Acres, Magic bricks, Facebook, Home Online and many others | Unlimited | Unlimited |
| WA Chatbots WhatsApp Chatbot to take your business on auto-mode. Reply to your customer queries, even when you are away. | Yes | Yes |
| Marketing ROI Analysis Analyse ROI on marketing costs. | Yes | Yes |
| Free Version | Paid Version | |
| OPR Dashboard Super effective, customisable & flexible Dashboard of Sangam CRM for Owners, team leaders, Managers, Executives & all other users. | Yes | Yes |
| List View / Basic Search List all the records in any module and customise the view and search. | Yes | Yes |
| Advance Search Advanced search based on multiple conditions. (cross Module). | Yes | Yes |
| Saved Filter/Search Create saved search for frequently searched queries. Reduces your work for day to day processes. | Unlimited | Unlimited |
| Global Search Search anything from a single field. Full Text search for searching across entire CRM platform. | Unlimited | Unlimited |
| Detailed Reports (Customisable) Create your own reports to analyse your CRM, in your own management style. | Unlimited | Unlimited |
| Matrix (Pivot) Reports Matrix reports or Pivot Table reports are great tool for managers and owners for deeper analysis. | Unlimited | Unlimited |
| Google Sheet Integration Get your CRM data synced directly into Google Sheet. Extend the reports or do further analysis. | Yes | Yes |
| Google Data Studio Integration Connect CRM data to Google Data Studio through Google Sheets. GDS is the best and free BI tool in the market | Yes | Yes |
| Scheduled Reports (Email) Schedule reports to email. For Internal and external teams. | Yes | Yes |
| Free Version | Paid Version | |
| Website Integration (API) Integrate your website forms directly into CRM. Create Leads or tickets directly from CRM | Yes | Yes |
| Marketplace / Yellow Pages Connectors Ready connector for IndiaMart, TradeIndia, JustDial and lots of other market places. | Yes | Yes |
| Email Integration (Inbound/outbound) Inbound Email to lead or ticket. Outbound email integration for Notifications and alerts. | Yes | Yes |
| SMS gateway Integration Send SMS automatically for Notifications, alerts, bulk campaigns directly from CRM through SMS Gateway. | Yes | Yes |
| WhatsApp Business API (WABA) Integration Integrated WABA for sending bulk campaigns, chatbots, for sending notifications and marketing campaigns. | Yes | Yes |
| WhatsApp (Android) Integration Drip marketing campaigns and chatbot for whatsapp from your Android phones. | Yes | Yes |
| Tally ERP integration Integrate Sangam CRM with Sugam Tally Cloud & Sync Accounts, receivables, Invoices, etc. | Yes | Yes |
| Telephony Integration Call center integration with Enjay Synapse and also many other telephony vendors. | Yes | Yes |
| Free Version | Paid Version | |
| Email Integration (Inbound/outbound) all inbound and outbound emails (automated or manual) get related automatically to matching relevant records. | Yes | Yes |
| Meetings / Visits / Tasks Management Manage all the activities like meetings, visits, tasks from a single platform and also relate them with CRM records. | Yes | Yes |
| Calls/SMS/emails, WhatsApp Calls, Emails, SMS and whatsapp will get logged automatically and also related to relevant CRM records. | Yes | Yes |
| Documents & Attachments Upload and attach, photographs and any type of document for tickets, opportunities or any other CRM records. | Yes | Yes |
| Free Version | Paid Version | |
| Attendance management All users can mark attendance from a mobile device. Get monthly (or periodic) attendance report. Shift wise attendance possible. | Yes | Yes |
| Leave Application & Approval Leave application module to apply and approve leave for all the employees. Leave accounting not included. | Yes | Yes |
| Holiday Management Define holidays for all the team members. | Yes | Yes |
| Work From Home Employees can select if they are working from Home on a particular day. This helps in task allocation. | Yes | Yes |
| User Activity Track all the activities of users across all the modules, helps in improving user adoption. | Yes | Yes |
| Time/Cost Analysis Track time, resource (human cost) spent on any particular ticket, opportunity, contract, or even client. | Yes | Yes |
| Jobs / Hiring / Application Management Link the jobs applicant module with your website to collect job applicatoins and process them till hiring. | Yes | Yes |
| Free Version | Paid Version | |
| Projects Tracking Create and manage projects involving multiple people, multiple stages and multiple timelines. | Yes | Yes |
| Project Tasks Project tasks are the checklist items (doable) under any project. They are trackable. | Yes | Yes |
| Time/Cost Analysis Track time, resource (human cost) spent on any particular ticket, opportunity, contract, or even client. | Yes | Yes |
| Free Version | Paid Version | |
| Storage Cloud storage for Database, application, attachments is absolutely unlimited, with no limits whatsoever | Unlimited | Unlimited |
| API for Extending CRM Full access to API with unlimited API calls, to extend and connect your CRM to third party apps. (Website, market place etc) | Yes | Yes |
| Data Imports / Exports / Downloads Unlimited data download and upload capability, with no limits whatsoever | Unlimited | Unlimited |
| Google Sheet Integration Get your CRM data synced directly into Google Sheet. Extend the reports or do further analysis. | Yes | Yes |
| Data De-duplication & Merging Clean your data with state of the art tool to find duplicates intelligently and merge them easily. | Yes | Yes |
| Tags (flexible categorisation) Create unlimited tags/labels/groups for categorizing your CRM data. | Unlimited | Unlimited |
| Data Categorisation Categorise your data in any module with multiple standard and custom drop-downs and also dependent drop-downs | Unlimited | Unlimited |
| Custom Module Create Custom modules according to your Business requirement. | Unlimited | Unlimited |
| Custom Fields Create unlimited custom fields according to your business requirements. | Unlimited | Unlimited |
| Custom Layout Change the default layout so that it is suitable for your users. (custom web + custom Mobile views) | Yes | Yes |
| Approval Management Create strict process driven business flow with approval management system, which can work on any module (configurable). | Yes | Yes |
| Change Log Keeps audit of every field (configured) | Yes | Yes |
| Free Version | Paid Version | |
| Roles Roles allow you to group permissions so that they are easily manageable. | Unlimited | Unlimited |
| Permissions Define Permissions based on access control of your fields, records, and modules | Unlimited | Unlimited |
| Teams / Groups Teams and groups help compartmentalise your teams, processes and data access. | Unlimited | Unlimited |
| IP Access restriction Restrict where your users can access CRM. This improves your data security significantly. | Yes | Yes |
| Mobile IMEI Lock Restrict mobile Devices on which users can run CRM App, thus preventing potential unauthorised usage. | Yes | Yes |
| Two Factor Authentication (2FA) OTP (email/SMS) and a strong password policy help you secure CRM. | Yes | Yes |
Sangam CRM Software to meet all your needs
Best Free CRM solution for small businesses and Startups. Most user-friendly Mobile CRM software designed for your Sales and Service Teams.
Sales CRM
Designed for making the life of Sales Executives as easy as possible. Manage your Leads, Opportunities, Sales Funnel, Activities and Sales Reporting easily with Sangam CRM
Helpdesk CRM
Manage Support Tickets, AMC, Product details, Product Warranties, Product subscriptions SLAs, Escalations easily with CRM software. Proper ITSM based on ITIL Standards
Mobile CRM
Mobile CRM Software Never miss an appointment, track your activities easily. Log Calls and SMS automatically. Mobile Dashboard manage your team. Configurable Mobile App
CRM For Marketing
Email, SMS, WhatsApp Automation for lead nurturing, Cross Selling and up-selling. Use Account-based marketing with proper categorisation Industry, Product or region wise.
CRM Integrations
CRM integrates with your website, Yellow Pages Portals, your ERP or any other software application. Built-in integrations include SMS, Email Tracking, Telephony, LinkedIn, etc
Custom CRM
CRM is great out of the box, but it can be customised to suit your Business Processes. Every module, every field, every automation, every report can be customised.
Call Center CRM
Email, SMS, WhatsApp Automation for lead nurturing, Cross Selling and up-selling. Use Account-based marketing with proper categorisation Industry, Product or region wise.
CRM API
CRM integrates with your website, Yellow Pages Portals, your ERP or any other software application. Built-in integrations include SMS, Email Tracking, Telephony, LinkedIn, etc
CRM for BPM
Transform your operations with Sangam CRM's Business Process Management (BPM) capabilities. Define, automate, and optimize your business processes for maximum efficiency.
Sales CRM
Designed for making the life of Sales Executives as easy as possible. Manage your Leads, Opportunities, Sales Funnel, Activities and Sales Reporting easily with Sangam CRM
Helpdesk CRM
Manage Support Tickets, AMC, Product details, Product Warranties, Product subscriptions SLAs, Escalations easily with CRM software. Proper ITSM based on ITIL Standards
Mobile CRM
Mobile CRM Software Never miss an appointment, track your activities easily. Log Calls and SMS automatically. Mobile Dashboard manage your team. Configurable Mobile App
CRM For Marketing
Email, SMS, WhatsApp Automation for lead nurturing, Cross Selling and up-selling. Use Account-based marketing with proper categorisation Industry, Product or region wise.
CRM Integrations
CRM integrates with your website, Yellow Pages Portals, your ERP or any other software application. Built-in integrations include SMS, Email Tracking, Telephony, LinkedIn, etc
Custom CRM
CRM is great out of the box, but it can be customised to suit your Business Processes. Every module, every field, every automation, every report can be customised.
Call Center CRM
Email, SMS, WhatsApp Automation for lead nurturing, Cross Selling and up-selling. Use Account-based marketing with proper categorisation Industry, Product or region wise.
CRM API
CRM integrates with your website, Yellow Pages Portals, your ERP or any other software application. Built-in integrations include SMS, Email Tracking, Telephony, LinkedIn, etc
CRM for BPM
Transform your operations with Sangam CRM's Business Process Management (BPM) capabilities. Define, automate, and optimize your business processes for maximum efficiency.
Support Integrations
Integrate Sangam CRM with your Favourite Apps
