Drive More Bookings for your Rooms, Banquets & MICE
Effectively Manage your Sales Team, Corporate Contracts & Payment Followups with Sangam Hotel CRM.
Trusted By Reputed Hotel Chains
Drive More Bookings for your Rooms, Banquets & MICE
Effectively Manage your Sales Team, Corporate Contracts & Payment Followups with Sangam Hotel CRM.
Trusted By Reputed Hotel Chains
Why CRM is a Game Changer for the Hotels?
Hotels aspire to receive new bookings for their Rooms, Banquets and MICE (Meetings, Incentives, Conferences and Exhibitions) & to get repeat business from their existing customers. CRM can help Hotelilers achieve both these goals effectively.
Why CRM is a Game Changer for the Hotels?
Hotels aspire to receive new bookings for their Rooms, Banquets and MICE (Meetings, Incentives, Conferences and Exhibitions) & to get repeat business from their existing customers. CRM can help Hotelilers achieve both these goals effectively.
Benefits of CRM in hotel industry
CRM possesses the capability to manage a diverse array of business processes, encompassing Sales Management, Service Management, Marketing Management, and Business Process Management.
Centralize Inquiry Management
- Manage Guest Leads from different sources effectively & efficiently with CRM.
- Bring Prospects/Leads to your CRM directly from Email, Website & more.
- Sync Customer Data & transactions into CRM directly from your Hotel PMS System
Elevate Sales Team Performance
- Empower your sales team with CRM for efficient inquiry qualification.
- Schedule meetings with corporate clients and make timely follow-ups.
- Identify cross-selling opportunities among existing customers
Centralize Reservations
- Handle reservations & bookings for all the properties or location from one system.
- Get logs, bookings & reservation details of all properties on one system.
Quotation Management
- Enable your team to generate quotations on-the-fly using our mobile app.
- Send quotations via email & WhatsApp with a single click.
Efficient Contract Management
- Manage contracts of your corporate clients within CRM.
- Get reminders for contract renewals.
- Make timely follow-ups to collect the renewals.
Payment Collection
- Bring all the payment transactions into the CRM.
- Integrate your Hotel PMS system with CRM.
Reporting & Analysis
- Identify leads in the pipeline and monitor the sales funnel.
- Identify top clients who contribute the most in revenue.
- Detect clients who were frequent guests but have stopped visiting.
- Recognize your top-performing salespeople.
Benefits of CRM in hotel industry
CRM possesses the capability to manage a diverse array of business processes, encompassing Sales Management, Service Management, Marketing Management, and Business Process Management.
Centralised Inquiry Management
- Manage Guest Leads from different sources effectively & efficiently with CRM.
- Bring Prospects/Leads to your CRM directly from Email, Website & more.
- Sync Customer Data & transactions into CRM directly from your Hotel PMS System
Elevate Sales Team Performance
- Empower your sales team with CRM for efficient inquiry qualification.
- Schedule meetings with corporate clients and make timely follow-ups.
- Identify cross-selling opportunities among existing customers
Centralize Reservations
- Handle reservations & bookings for all the properties or location from one system.
- Get logs, bookings & reservation details of all properties on one system.
Quotation Management
- Enable your team to generate quotations on-the-fly using our mobile app.
- Send quotations via email & WhatsApp with a single click.
Efficient Contract Management
- Manage contracts of your corporate clients within CRM.
- Get reminders for contract renewals.
- Make timely follow-ups to collect the renewals.
Payment Collection
- Bring all the payment transactions into the CRM.
- Integrate your Hotel PMS system with CRM.
Reporting & Analysis
- Identify leads in the pipeline and monitor the sales funnel.
- Identify top clients who contribute the most in revenue.
- Detect clients who were frequent guests but have stopped visiting.
- Recognize your top-performing salespeople.
Why Choose Sangam CRM?
What makes Sangam CRM the best Hotel CRM
Web & Mobile App Accessibility
Efficiently manage everything from web and mobile platforms. Gain insights from our user-friendly dashboards.
CRM with APIs and Integrations
Integrate Sangam CRM with your favouite Apps through its rich API.
Advance Security & Restrictions
Boost data security with user-specific restrictions and an extra layer through email or phone masking.
OPR Dashboard and Reporting
Track activities easily, In Progress, Completed, or Missed and gain insights with comprehensive reporting.
Adaptable, Scalable, Customizable
Scale your cloud platform to meet requirements, configuring CRM effortlessly with our Low-code Admin Panel
Customizable Workflows & SOPs
Customize your user experience by displaying only relevant fields and automate process through workflows.
Implementation & Handholding
Every CRM has almost similar features. What Makes Sangam & Enjay unique, is our Implementation process & our Handholding.
CRM Training & Audits
We Conduct Onboarding Trainings & Free Audits for our clients, which helps improve the CRM Usage and CRM Adoption for their users.
Lifetime Course Access
Our Sangam CRM Certification courses are super useful & helpful for users to learn & adopt easily with Sangam CRM.
Why Choose Sangam CRM?
What makes Sangam CRM the best Hotel CRM
Web & Mobile App Accessibility
Efficiently manage everything from web and mobile platforms. Gain insights from our user-friendly dashboards.
CRM with APIs and Integrations
Integrate Sangam CRM with your favouite Apps through its rich API.
Advance Security & Restrictions
Boost data security with user-specific restrictions and an extra layer through email or phone masking.
OPR Dashboard and Reporting
Track activities easily, In Progress, Completed, or Missed and gain insights with comprehensive reporting.
Adaptable, Scalable, Customizable
Scale your cloud platform to meet requirements, configuring CRM effortlessly with our Low-code Admin Panel
Customizable Workflows & SOPs
Customize your user experience by displaying only relevant fields and automate process through workflows.
Implementation & Handholding
Every CRM has almost similar features. What Makes Sangam & Enjay unique, is our Implementation process & our Handholding.
CRM Training & Audits
We Conduct Onboarding Trainings & Free Audits for our clients, which helps improve the CRM Usage and CRM Adoption for their users.
Access to Courses
Our Sangam CRM Certification courses are super useful & helpful for users to learn & adopt easily with Sangam CRM.
Hotel CRM Customer Success Story
Kamat Group of Hotels Ltd.
Mr. Vishal Kamat, CEO of Kamat Group of Hotels are one of the happiest customers of Enjay’s Solutions. Kamat Group of Hotels use our Synapse (Telephony Solutions) and Sangam CRM.
Hotel CRM Customer Success Story
Kamat Group of Hotels Ltd.
Mr. Vishal Kamat, CEO of Kamat Group of Hotels are one of the happiest customers of Enjay’s Solutions. Kamat Group of Hotels use our Synapse (Telephony Solutions) and Sangam CRM.
Support Integrations.
Integrate Sangam CRM with your Favourite Apps
