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SLA Management

Mastering SLA Management: A Comprehensive Guide for Business Leaders (EP #5)

Discover the importance of SLA management in enhancing service delivery...

Ten Touchpoints for Your Customers Support CRM

Ten Touchpoints for Customer Support (Ep #4)

Discover the top 10 customer support touchpoints and how modern...

From Query to Resolution_ The Role of a Ticketing System CRM

From Query to Resolution: The Role of a Ticketing System (Ep #3)

Discover how a ticketing system centralizes issue tracking, improves response...

Customer Service through helpdesk CRM

Customer Service through CRM: Ten Unique Use Cases (Ep #2)

Empowering Helpdesk Teams, Customer Service, and Service Desks with Cutting-Edge...

Beyond regular Helpdesk CRM

Beyond Regular Helpdesk (EP#1)

The helpdesk is just the beginning. Explore the full customer...

Warmex

Manufacturing CRM: Case Study of Warmex

Initially, Warmex was using excel to manage the majority of...

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panis and shah

Accounting and Advisory CRM : Case Study of Panis & Shah Associates

Sangam CRM has proven to be an invaluable tool for...

Manufacturing CRM: Case Study of Hikoki

Sangam CRM has proven to be an invaluable tool for...

IT CRM : Case Study of Orient Technology

Discover how Orient Technology, a leading system integrator, transformed its...

manufacturing crm, NCF

Manufacturing CRM: Case Study of Nature Care Fertilizer (NCF)

Sangam CRM has proven to be an invaluable tool for...

SLA Management

Mastering SLA Management: A Comprehensive Guide for Business Leaders (EP #5)

Discover the importance of SLA management in enhancing service delivery...

Ten Touchpoints for Your Customers Support CRM

Ten Touchpoints for Customer Support (Ep #4)

Discover the top 10 customer support touchpoints and how modern...

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