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CRM Blogs, CRM Case Study & Success Stories

Sangam CRM Resource Hub, a dedicated section where you will find CRM Blogs, CRM Case Study and Success Stories.
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SLA Management

Mastering SLA Management: A Comprehensive Guide for Business Leaders (EP #5)

Discover the importance of SLA management in enhancing service delivery...
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Ten Touchpoints for Your Customers Support CRM

Ten Touchpoints for Customer Support (Ep #4)

Discover the top 10 customer support touchpoints and how modern...
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From Query to Resolution_ The Role of a Ticketing System CRM

From Query to Resolution: The Role of a Ticketing System (Ep #3)

Discover how a ticketing system centralizes issue tracking, improves response...
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Customer Service through helpdesk CRM

Customer Service through CRM: Ten Unique Use Cases (Ep #2)

Empowering Helpdesk Teams, Customer Service, and Service Desks with Cutting-Edge...
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Beyond regular Helpdesk CRM

Beyond Regular Helpdesk (EP#1)

The helpdesk is just the beginning. Explore the full customer...
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Warmex

Manufacturing CRM: Case Study of Warmex

Initially, Warmex was using excel to manage the majority of...
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Manufacturing CRM: Case Study of Hikoki

Sangam CRM has proven to be an invaluable tool for...
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Orient technologies Logo

IT CRM : Case Study of Orient Technology

Discover how Orient Technology, a leading system integrator, transformed its...
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manufacturing crm, NCF

Manufacturing CRM: Case Study of Nature Care Fertilizer (NCF)

Sangam CRM has proven to be an invaluable tool for...
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SLA Management

Mastering SLA Management: A Comprehensive Guide for Business Leaders (EP #5)

Discover the importance of SLA management in enhancing service delivery...
Know More
Ten Touchpoints for Your Customers Support CRM

Ten Touchpoints for Customer Support (Ep #4)

Discover the top 10 customer support touchpoints and how modern...
Know More
From Query to Resolution_ The Role of a Ticketing System CRM

From Query to Resolution: The Role of a Ticketing System (Ep #3)

Discover how a ticketing system centralizes issue tracking, improves response...
Know More
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