Mr Kitchen is a modular kitchen manufacturer in Pune. With over 17 years of experience, Mr Kitchen has filled the heart of many homes with aesthetic, composed, and stylish kitchens.
They cater directly to B2C customers through their Franchise Outlet, which is again based in Pune.
In addition to walk-in leads through franchise outlets, they receive leads from various other sources, such as Facebook, IndiaMart, Google Ads, Customer References and their Website.
They used to handle these leads over Excel. And as it was getting difficult & challenging to handle the operations over Excel, they started looking for solutions like CRM.
Before Sangan CRM, they explored other CRMs and tools, which turned out to be expensive & didn’t offer much customisation, which Mr Kitchen Team was looking for.
It’s been More than 7 Months now, and Mr Kitchen’s team has been happily using Sangam CRM.
For Mr Kitchen, knowing why a particular lead/opportunity could not turn into business was critical. Due to unstructured and Scattered data in Excel, doing such analysis was difficult.
Sangam CRM allowed them to do such analysis and identify what went wrong.
The Best CRM for Manufacturing Industries.