WhatsApp Integration

WhatsApp Marketing Made Easy

Sangam CRM’s integration with WhatsApp, simplify your WhatsApp Marketing Campaigns

Different Ways for WhatsApp Marketing

There are two ways to manage marketing campaign through Sangam CRM.

1. WhatsApp API
2. Sangam Mobile CRM

Simplifies WhatsApp Marketing

This integration allows Sangam users to send personalised Campaign/broadcast message directly from CRM via WhatsApp API.

You will need to pay subsciption Fees to third party vendor who will provide API.

Additionally, you will be charge for every user initiated and customer initiated sessions.

Campaign Report

Get the report of your WhatsApp Marketing Campaign.

Know, delivery rate, failure rate and more details directly in CRM.

Team Inbox

Most third party API providers, provides a team inbox.

Through this team inbox, you can respond to queries/feedback received on Campaign or you can even initiate a conversation using a verified template.

Assign Conversation

With Team Inbox, you can assign the conversation to other agents. This allows you to use a single whatsApp contact for entire team.

Create Interactive Chatbot

Most third party API providers, also provides a chatbot feature, using which you can create an interactive chatbot flow.

Simplifies WhatsApp Marketing

Send personalised Campaign/broadcast message directly through Sangam Mobile App. Send marketing messages for free, no additional charges.

Campaign Report

Get the report of your WhatsApp Marketing Campaign. Know, delivery rate, failure rate and more details directly in CRM.

Team Inbox

You can use WhatsApp Web and open WhatsApp on 5 systems at a time.

Assign Conversation

For conversation management, you can easily use label feature of WhatsApp Web.

Create Interactive Chatbot

Through Sangam CRM’s chatbot feature, you can create Intent response based chatbot.

See Comparison

Features	Sangam Mobile CRM	WhatsApp API
WhatsApp Campaign
WhatsApp Chatbot
Message Charges	Free	Applicable
Template Approval from Facebook	Not Required	Required
Campaign Report
Send Media through Campaign
Team Inbox	Use WhatsApp Web
Assigning the conversation	Managable through Labels
Message sending Philosophy	1 by 1 through Automation	on Single click
Subscription charges	Not Applicable	Monthly or Yearly basis

Use Campaign & Chatbot Together to Automate the Process

Create Campaign with Quick Reply as CTA

Send a personalised campaign message with Quick Reply as Call to Action.

Create chatbot flow to respond

Set the chatbot flow that activates when a user responds with CTA of your Campaign. This way the entire conversation gets automated, and you get nurtured lead.

3 easy steps to create WhatsApp Campaign

Sangam CRM

WhatsApp Marketing Made Easy

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