Streamline Call Management with Sangam CRM - Servetel Integration
Automate call processes, enhance productivity, and deliver exceptional customer experiences.
- Seamless Call Conversion
- Real-Time Call Tracking
- Data-Driven Decisions
Why You Should Integrate Servetel with Sangam CRM
Servetel handles your calls effectively, but integrating it with Sangam CRM unlocks the
potential for streamlined call handling, automation, and better customer interactions. Here’s
why the Servetel and Sangam CRM integration is the perfect combination for your business
How Sangam CRM Works with Servetel Integration
Effortless IVR to Lead & Ticket Creation
- Convert IVR calls into leads or tickets automatically.
- Reduce manual errors and ensure immediate follow-up.
- Prioritize leads or tickets based on urgency or caller inputs.
Real-Time Call Popups & Actions
- Receive instant pop-up notifications with caller information.
- Create leads or tickets directly from the popup.
- Access past interactions for personalized service.
One-Click Call Initiation
- Initiate calls directly from the CRM with a single click.
- Save time and avoid dialing errors.
- Automatically link call activities to records for transparency.
Call Logs, Recording, and Analytics
- Automatically log all call activities with complete details.
- Store call recordings for compliance or training purposes.
- Generate in-depth reports to analyze performance and call trends.
360° Customer Insights
- Centralize customer information to gain a comprehensive view.
- Access customer history and preferences for contextual interactions.
- Equip agents with insights for better service delivery.
Sangam CRM and Servetel Integration benefits
Enhanced Customer Experience
Deliver personalized service with real-time CRM data.
Increased Customer Retention
Boost loyalty with personalized interactions and effective resolutions.
Greater Lifetime Value
Improve repeat business with consistent, excellent service.
Improved Agent Efficiency
Reduce manual tasks with streamlined workflows
Faster Resolution Times
Ensure swift issue handling with automated ticket creation
Data-Driven Decision Making
Make informed decisions with insights from CRM Reports.
Get Started with Sangam CRM - Servetel Integration Today!
Maximize your call management capabilities and unlock valuable customer insights with the
Sangam CRM – Servetel Integration. Book a demo to see how it works for your business.
