Enhance Call Efficiency with Sangam CRM - Airtel Business Integration
Automate your call processes, improve productivity, and gain a 360-degree view
of your customers-all within a single platform.
- Boost Call Efficiency
- Automate Call Logging
- Gain Customer Insights
Why You Should Integrate Airtel Business with Sangam CRM:
Managing calls with Airtel Business is efficient, but integrating it with Sangam CRM provides a
unified solution that enhances call tracking, automation, and customer management. Here’s
why integrating Airtel Business and Sangam CRM is the next step for your business
How Sangam CRM Works with Airtel Business Integration
Effortless IVR to Lead & Ticket Creation
- Convert incoming IVR calls into leads or support tickets seamlessly.
- Eliminate manual input and ensure quick response.
- Assign leads or tickets based on caller details.
Real-Time Call Popups & Actions
- Receive live call pop-ups with caller details.
- Create leads or tickets during the call, improving response time
- Access previous interactions for better context
One-Click Call Initiation
- Start calls directly from the CRM with a single click.
- Save time, reduce manual errors, and increase efficiency.
- Automatically link call activities to relevant records.
Comprehensive Call Logs & Analytics
- Automatically log all call details, including status and outcome.
- Store call recordings for reference or compliance
- Analyze call trends and agent performance for insights.
360° Customer Insights
- Centralize customer data in the CRM for a complete view.
- Access customer history and preferences for personalized interactions.
- Deliver better service by providing agents with contextual insights.
Airtel Business Integration with Sangam CRM
Personalized Customer Service
Deliver customized service experiences by accessing real-time CRM data during calls.
Customer Loyalty
Increase customer retention by resolving issues effectively and maintaining consistent follow-ups.
Sustained Customer Relationships
Cultivate long-term customer relationships through quality service and proactive engagement.
Enhanced Agent Efficiency
Streamline processes to reduce manual workloads, allowing agents to focus on customer engagement.
Quick Issue Resolution
Automatically generate tickets to ensure rapid and effective handling of customer concerns.
Comprehensive Data Analysis
Leverage Sangam CRM analytics to gain deep insights into customer behavior and improve decision-making.
Get Started with Sangam CRM - Airtel Business Integration Today!
Leverage the power of Airtel Business and Sangam CRM to automate call processes and
improve customer interactions. Book a demo today to see it in action!
